Customer support and order operations for the Folio bookstore. Use whenever the user asks about a book, an order, a refund, a return, store credit, or anything else customer-facing. All canonical data lives behind the `folio` MCP server - never invent prices, stock counts, customer details, or order history.

Identify Folio books with low on-hand stock so the operator can replenish before the title goes out of stock. Use whenever the user asks about books running low, low stock, restock list, what's almost gone, stock audit, or which titles need reordering.

Look up customer orders through the orders_db MCP server. Use whenever the user asks about an order, a tracking number, a delivery, or a customer's purchase history.